Baudendistel Physical Therapy

Customer Feedback on Baudendistel Physical Therapy

The reviews provide insight into the experiences of customers at Baudendistel Physical Therapy, highlighting both positive and negative aspects.

• Relief from Pain: Customers report significant relief from pain, especially when other treatments had limited success.
• Caring and Professional Staff: The staff is praised for being attentive, caring, and professional, making patients feel at ease.
• Comprehensive Therapy Options: Various therapeutic modalities such as ice, heat, ultrasound, tens, water therapy, and massage are appreciated by customers.
• Personalized Attention: The owner and staff are commended for listening to patient concerns and providing personalized care.
• Knowledgeable Therapists: Arthur, a therapist at the facility, is specifically mentioned for his expertise and innovative approaches to healing.

Specific Praise

• Many find the location to be a hidden gem with excellent services, particularly in the use of massage therapy.
• Physical therapy sessions have been described as enjoyable and effective, leading to recommendations by satisfied customers.

• Concerns About Therapy Practices: One customer expressed dissatisfaction with the physical therapy approach, particularly regarding knee treatment and communication about their injury.
• Possible Bias Issues: There are concerns about possible racial bias affecting the quality of care and decisions regarding therapy sessions.
• Inadequate Documentation: There was mention of improper documentation and lack of clear communication about the patient's condition and treatment.

The feedback suggests that while many have had positive experiences, there are areas for improvement, particularly in addressing customer concerns and ensuring equitable treatment for all patients.