California Pain Specialists

Customer Feedback Summary

• Customers have reported significant delays in receiving appointment confirmations.
• Many have experienced unanswered phone calls despite leaving multiple messages.
• Feedback suggests that the office often fails to return calls, leading to frustration.
• Instances of closed offices without prior notice have been mentioned.

• Reports of unprofessional behavior from staff, including rude interactions and hanging up on calls.
• Difficulty in reaching supervisors or management for further assistance.

• Customers have experienced issues with lost paperwork and lack of communication about it.
• Feedback indicates frequent last-minute appointment cancellations without clear explanations.
• Customers have faced challenges in scheduling due to alleged misinformation about insurance changes.

Overall Experience

Feedback suggests that the overall experience with this service provider has been poor, with multiple reports of unprofessional conduct, administrative inefficiencies, and inadequate customer support. Customers express a strong need for improvement in communication and service delivery.