Chinese West Medical Center

Customer Feedback on Service Experience

Customers have provided mixed reviews about their experiences with this service provider. The feedback highlights both positive and negative aspects of the service. Below are the key points extracted from the reviews:

• The provider is knowledgeable in acupuncture, cupping, and massage techniques.
• Some customers have experienced significant pain relief after treatments.
• There is a noted sense of empathy and concern from the provider, making customers feel cared for.
• One customer appreciated the professionalism and plans to return for more sessions.

Negative Aspects

• There are complaints about potential overcharging and billing discrepancies with insurance claims.
• Some customers reported additional charges beyond the initially quoted price, leading to dissatisfaction.
• A language barrier was noted, which could complicate communication and service expectations.
• Concerns about professionalism were raised, including abrupt phone communication and unclear pricing.
• One customer experienced illness after the treatment, leading to a filed complaint.

Overall, while some customers have found the service beneficial, others have raised concerns about billing practices and customer service quality. Potential clients are advised to confirm pricing and insurance coverage details clearly before proceeding with the service.