Dr. Carl H. Shin, MD

Customer Feedback on Dr. Shin's Practice

Patients have shared several positive experiences regarding their interactions with Dr. Shin and his team, highlighting their dedication and professionalism.

• Dr. Shin is noted for his long-term patient care, with one customer mentioning a 22-year relationship.
• Patients appreciate Dr. Shin's commitment, particularly in handling work and car accident injuries.
• Jason, a team member, is described as kind and empathetic.
• The front office staff is praised for being supportive and friendly.
• Dr. Shin's practice is recommended for effectively managing workman's compensation cases and taking action in medical hearings.
• Both Dr. Shin and the PA are commended for spending time with patients to discuss concerns and explain injuries in detail.

While many reviews are positive, some feedback points to areas that need attention for better patient satisfaction.

• Difficulty in reaching the office via phone and delays in resolving prescription issues are mentioned.
• Concerns are raised about the unprofessional behavior of some receptionists who decline direct communication between patients and doctors without appointments.
• There is frustration over delays in prescription management, with a patient experiencing a significant delay in receiving pain medication.

Overall Recommendation

Feedback suggests Dr. Shin's practice is highly recommended for thorough and attentive care, especially in complex cases. However, improvements in administrative communication and prescription management could enhance the patient experience further.