In-Shape Fitness

Customer Feedback on Gym Services

Customers have highlighted positive experiences with the new trainer, Anna, who is praised for her motivational skills and ability to make workout sessions enjoyable.

• The steam room is often reported as messy.
• Frequent issues with the hot tub being closed or malfunctioning, with additional concerns about its cleanliness and potential health risks.
• Feedback suggests that the pool areas are not well-maintained, with reports of dirt and bugs, and the children's pool having cold water.

• While there are many cardio machines and a theater room, some customers feel there is a lack of diverse workout equipment.
• The gym is considered too crowded, and the space is insufficient for the number of members.

• Several customers feel the gym is overpriced for the facilities and services provided.
• The price might be justified if the gym were larger and better equipped.

Additional Insights

• The sauna is small but functional, though some areas in the women's locker room need repair.
• The outside pool area with lounge chairs and tables is appreciated for its ambiance.

Overall, the feedback suggests a mix of positive experiences with staff and specific gym features, but significant concerns remain about maintenance, equipment availability, and value for the cost of membership.