In-Shape Fitness

Customer Reviews Summary

Feedback suggests a mix of positive experiences and some concerns regarding recent changes in management and services.

Positive Aspects

• Customers appreciate the friendly and helpful staff.
• Many feel a strong sense of community and non-judgmental atmosphere.
• The gym is described as quiet, clean, and not overcrowded, providing a comfortable workout environment.
• Availability of essential equipment and some unique, old-school machines.
• Positive experiences with classes, indoor bikes, and weight machines for effective aerobic exercises and muscle strengthening.
• Variety of facilities such as pools, spas, and racquetball rooms.
• Great discounts for students and families, with a 7-day free pass for newcomers.

Areas of Concern

• Customers have noted a reduction in the number of available classes since management changes.
• Complaints about increased membership fees without a corresponding improvement in services.
• Concerns about the discontinuation of towel services.
• Questions regarding the allocation of funds by the new management.

The main gym is located in Laguna, Elk Grove. This particular location is noted for its quietness and lack of crowding.

Suggestions include trying out the gym with a free pass and considering an upgraded membership for access to multiple locations.