PT Solutions of Elk Grove

Customer Feedback Summary

Feedback suggests several key themes from customer experiences, focusing on service quality, staff competence, and overall satisfaction.

• Customers have mentioned significant recovery improvements, such as regaining 80% mobility after an elbow injury, highlighting effective treatment.
• There is a proactive approach to customer billing, with refunds being issued when out-of-pocket expenses are exceeded.

• Feedback suggests excellent customer service with knowledgeable staff who are easy to communicate with.
• The staff actively engage with patients, asking questions to ensure optimal care is provided.

• Customers appreciate the clean and safe environment of the facility.
• First-time visitors report positive experiences and learning opportunities, such as new exercises for injury recovery.

Overall, the reviews reflect a high level of customer satisfaction, with emphasis on the effectiveness of treatments, quality of service, and a supportive environment.