The Joint Chiropractic

Customer Feedback Summary

• Friendly and Professional Service: Customers consistently praised the service for being friendly, clean, and professional.
• Expert Care: Dr. Walley is highlighted for his personable nature, great bedside manners, and expert knowledge in chiropractic care.
• Improved Well-being: Many customers reported significant improvements in their well-being and day-to-day activities after treatments.
• Attentive Staff: Katie is appreciated for her friendly demeanor and efficient management of the front area.
• Engaging Experience: Interactive activities, like playing 'bean bozzled,' enhance the overall customer experience.

• Privacy Concerns: A customer expressed concern about the lack of privacy between workstations due to the absence of curtains.
• Recording Without Consent: An incident involving recording without consent was noted, highlighting the need for privacy measures.

Overall Experience

Feedback indicates that the clinic provides a high level of care, contributing positively to customers' health and lifestyle. The professional and friendly approach of Dr. Walley and his team is a significant factor in customer satisfaction. However, addressing privacy concerns could enhance the experience further.